If you are a current client who has been in with a pet in the last 2 years, please call 519-381-7864. This will direct you to the staff person on call. Please leave a message with your name, pets name and a brief description of the issue and we will get back to you within 15min to triage your concern. Calls after 9:00pm will be picked up the next morning or click here for further instructions. This is a TRIAGE AND ADVICE SERVICE ONLY, if your pet requires immediate attention please refer to link in the previous sentence. Thank you.